Terms of Service

1. Introduction

These Terms of Service ("Terms") govern the use of CertifAI, a product offered by DMV IT Service LLC, a Virginia limited liability company ("Company," "we," "us," or "our"). By accessing or using the CertifAI app, you agree to these Terms.

2. Eligibility

By registering for or using our services, you confirm that you are at least 13 years old. The app is not intended for use by individuals under the age of 13, and we do not knowingly collect data from such individuals.

3. Services Provided

CertifAI offers personalized study tools and practice exams for IT certifications. Some features of the app are available free of charge, while others may require a paid subscription or one-time purchase. All purchases are final and non-refundable, as detailed in our Refund and Cancellation Policy.

4. Account Creation and Responsibilities

Users must create an account by providing a valid name and email address or by using Google or Facebook login credentials. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

5. Prohibited Conduct

You agree not to engage in any conduct that is harmful, illegal, or violates the rights of others. Prohibited activities include, but are not limited to:

  • Abusive or offensive behavior in user interactions.
  • Unauthorized access to or tampering with the app or its systems.
  • Use of the app for fraudulent purposes or hacking.
  • Spamming or disrupting the user experience.

6. Suspension or Termination of Accounts

We reserve the right to suspend or terminate user accounts that violate these Terms. Such actions may be taken without prior notice in cases of serious infractions, such as hacking or harassment.

7. Payment Terms

Pricing for paid services, including courses and subscriptions, may vary and is subject to change. All payments are final, and no refunds will be issued, except as required by applicable law.

8. Dispute Resolution

In the event of a dispute between you and CertifAI, both parties agree to resolve the matter through binding arbitration, to the extent permitted by law. Arbitration provides a cost-effective and efficient method for resolving disputes outside of court.

9. Limitation of Liability

DMV IT Service LLC shall not be held liable for any technical issues, service interruptions, or loss of data resulting from the use of CertifAI. Our total liability in connection with the app shall not exceed the amount you paid to us, if any, for access to paid services.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Users will be notified of material changes through an in-app notice or email. Continued use of the app after any changes signifies your acceptance of the revised Terms.